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RakshaMind Capture Tool
Interactive Project RakshaMind

Share What You Know

Block 3 hours. No distractions. Log into your CRM, email, helpdesk — keep your phone handy to validate contacts. Pick an OEM or a Technology, multi-select everything you know, move to the next one. After you submit, you'll see your results and can edit anytime.

👤 Your Profile (fill once)

🏢
Capture by OEM
Select an OEM brand — share people, distributors, customers, strengths, weaknesses, market data, and more.
🔧
Capture by Technology
Select a technology area — share top OEMs, buying signals, new entrants, adoption rates, and market estimates.
🏦
Capture by Customer
Select a customer — share what brands they use, what they're evaluating, which SIs they talk to, buying signals, and perceptions.

Customer Intelligence Capture

Tell us what you're hearing from this customer
🏦 Customer Profile
Large Enterprise (5000+) Mid-Market (500-5000) SMB (<500) Government / PSU
North India South India West India East India Pan-India
Your relationship with this customer
Active account - regular engagement Past customer - dormant Prospect - in pipeline New lead - early stage Lost account - trying to win back
📦 What OEM Brands Does This Customer Use?
Which OEMs are currently deployed at this customer?
Select all that you know of — even if through a different partner
🔍 What Are They Evaluating / Interested In?
Which OEMs / brands is this customer evaluating or showing interest in?
Include brands they mentioned, demoed, or asked about — even new ones
What technology areas are they looking at?
What's driving the evaluation?
Replacing incumbent - unhappy Contract renewal coming up New requirement / greenfield Compliance / audit mandate Security incident / breach Board / CXO directive Budget available - spending cycle Consolidation - reducing vendors Cloud migration Just exploring - no urgency
🏴 Which Service Providers / SIs Are They Talking To?
Which SIs or resellers (other than Raksha) is this customer engaging?
Who else is in the deal? Who do they have relationships with?
Hitachi Systems Micro Clinic Digital Track SNS 22by7 Dimension Data / NTT Wipro TCS HCL Tata Communications Microland Sify Local SI / VAR OEM Direct Not sure
Who is the incumbent SI at this account?
Raksha (us!) Hitachi Systems Micro Clinic Digital Track SNS 22by7 Dimension Data / NTT Wipro TCS Multiple vendors Not sure
💬 Customer's Perception of OEM Brands
What is this customer saying about their current OEM brands?
Happy with current vendors Frustrated with support Too expensive - looking for alternatives Wants to consolidate vendors Open to new brands Loyal to existing - hard to displace Comparing actively Influenced by analyst reports
🆕 New Brands / Technologies Customer is Hearing About
Has this customer mentioned any new or unfamiliar brands?
Brands they saw at events, heard from peers, or got pitched by competitors
Yes - named below Heard of some - unsure of names No - sticking with known brands
📡 Buying Signals & Timeline
What buying signals have you seen from this customer?
Budget approved RFP / RFI issued POC requested Shortlisted vendors Internal committee formed Renewal due within 6 months Pain with current solution Audit / compliance deadline Just exploring - no urgency Cold - no active signals
Expected timeline
Immediate (this quarter) Next quarter This financial year Next financial year No clear timeline
👤 Key Contacts at This Customer
Decision makers, evaluators, champions, blockers
Do we have a champion inside this account?
Yes - strong internal champion Yes - but limited influence Building one No champion yet Blocker present
💡 Anything Else

OEM Knowledge Capture

Tell us everything you know about this OEM
👥 People Inside the OEM
Who do you know at this OEM? Add as many contacts as you can.
Your Relationship Level with this OEM
Strategic Partner Regular Engagement Occasional Contact New / Exploring Dormant
📦 Distributors
Which distributors carry this OEM?
Select all that apply
Ingram Micro Redington Savex RAH Infotech iValue Technobind Compuage Iris Global Supertron RP Tech Softcell Crayon Arrow
Which distributor is best for this OEM?
Best margins, fastest delivery, best support
Ingram Micro Redington Savex RAH Infotech iValue Technobind Compuage Softcell Crayon Arrow
🏦 Customer Intelligence
Which of our customers are using this OEM?
Select known customers or type names below
BFSI Clients IT/ITES Clients Government / PSU Manufacturing Healthcare Education Telecom Retail / E-commerce Energy / Utilities
Which customers have shown interest / could buy?
Existing accounts - upsell Existing accounts - cross-sell New logos - warm leads New logos - cold prospects Renewal due soon Competitive replacement
💪 Where This OEM Wins
Where does this OEM sell well?
Large Enterprise Mid-Market SMB Government / PSU BFSI IT/ITES Manufacturing Healthcare North India South India West India East India Pan-India
Why do they win? (Select reasons)
Best pricing Best technology Strong brand Good support Easy to deploy Strong channel program Good local team Bundled solutions Compliance ready Government empanelment
⚠️ Where This OEM Loses
Where does this OEM struggle?
Large Enterprise Mid-Market SMB Government / PSU BFSI Greenfield accounts Competitive deals Price-sensitive deals
Why do they lose? (Select reasons)
Too expensive Complex deployment Weak local support Poor partner margins Slow response Competitor better positioned Limited features Brand not well known License model issues Integration gaps
⚔️ Competition
Who are the main competitors to this OEM?
Which brands do you see competing head-to-head?
Which competitor is doing good against this OEM?
Competitor threat level
High - losing deals regularly Medium - competitive but winning some Low - this OEM usually wins New entrant - watch closely
🏴 Competitors to Raksha (SI / Reseller)
Which SI / reseller / partner competes with Raksha for this OEM's deals?
Select all that you encounter in deals involving this OEM
Hitachi Systems Micro Clinic Digital Track SNS 22by7 Dimension Data / NTT Wipro TCS HCL Tata Communications Microland Sify Datacraft / NTT RAH Infotech (as SI) iValue (as SI) Technobind (as SI) Local SI / VAR
Which competitor SI is the biggest threat to Raksha for this OEM?
Hitachi Systems Micro Clinic Digital Track SNS 22by7 Dimension Data / NTT Wipro TCS HCL Tata Communications Microland Sify
Why are they winning against Raksha?
Better pricing / margins from OEM Stronger OEM relationship Larger / more experienced team Better customer relationships Higher certifications Managed services offering Bundled with other services Local presence / proximity Incumbent advantage Government empanelment
📊 Market Intelligence
0%
Very confident Roughly right Rough guess
Growing fast Steady growth Flat Declining
🎯 Client Perception
How do clients view this OEM?
Market leader Trusted brand Value for money Premium / expensive Innovative Reliable but dated Not well known Mixed reviews Rising star
Your overall confidence selling this OEM
5 - Very confident 4 - Confident 3 - Moderate 2 - Need support 1 - Not ready
🌟 Internal Champions at Raksha
Who at Raksha knows this OEM best?
Name teammates who are the go-to for this brand
I am the go-to person I know someone - named below Not sure who is the expert
💡 Anything Else

Technology Knowledge Capture

Tell us about this technology area
🏆 Top OEMs in this Technology
Who are the top OEMs in this space?
Select the leaders and strong players
Which OEM is the market leader here?
Which OEM do you recommend Raksha push?
🆕 New OEMs / Emerging Players
Any new OEMs entering this space?
Yes - named below Heard of some - unsure None that I know
📡 Demand & Buying Signals
What demand signals are you seeing?
Select all that apply
Customers asking about this RFPs / RFIs coming in Compliance driving demand Breach / incident driven Budget allocations seen Board / CXO priority Competitive replacements Digital transformation Cloud migration driving it No significant demand yet
Which verticals are showing most demand?
BFSI IT/ITES Government / PSU Manufacturing Healthcare Telecom Education Retail / E-commerce Energy / Utilities
📈 Adoption & Maturity
How would you rate adoption of this technology in India?
Very high - mainstream Growing rapidly Early adopters only Very early / niche Declining - being replaced
High growth (20%+) Moderate (10-20%) Slow (<10%) Flat / declining
🗣️ Team Perspective
What are your teammates saying about this technology?
Excited - big opportunity Cautiously optimistic Mixed opinions Not much talk about it Skeptical We need training first
Who at Raksha is the expert for this technology?
I am the expert Named below No clear expert yet
🏴 Competitors to Raksha in This Technology
Which SI / reseller competes with Raksha in this technology area?
Select all that you encounter in deals for this tech
Hitachi Systems Micro Clinic Digital Track SNS 22by7 Dimension Data / NTT Wipro TCS HCL Tata Communications Microland Sify Datacraft / NTT Local SI / VAR
Who is the biggest threat to Raksha in this tech?
Hitachi Systems Micro Clinic Digital Track SNS 22by7 Dimension Data / NTT Wipro TCS HCL
Why are they winning against Raksha in this space?
Better pricing / margins from OEM Stronger OEM relationship Larger / more experienced team Better customer relationships Higher certifications Managed services offering Incumbent advantage Government empanelment
💡 Anything Else
Raksha Technologies · Project RakshaMind · Relationship Intelligence Capture
Internal Use Only · Every piece of knowledge makes us stronger